Administrator-Account - (Dallas) in Dallas, Texas For Sale
DescriptionEstablish and maintain computerized inventory records of vehicles for sale to include data entry and continuing update of vehicle identification, condition and sale processing status. Prepare related reports and coordinate activities with account representatives.Key Responsibilities Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive informationManage account relationships, maintaining effective communications and ensuring customer requirements are metMaintain vehicle filesVerify title informationLog in titles when receivedCreate and file in foldersWork with title department to ensure that a negotiable title is obtained for each vehicle assigned to the accountWork with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 systemRespond to customer inquiries relating to vehiclesProvide quality service and assist in resolving problemsMail out sale packages the day after salePull and update consignment inventory information of vehicles transmitted by customerInvestigate transmission errorsVerify vehicle eligibility for the sale and provide customer with inventory reconciliation report.Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc.Pull transmitted transportation charges as neededEstablish customer vehicle files in the computer systemUpdate vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recordedSeek floor price information from account representative and enter it into computer systemReview, enter, and update vehicle condition report information in the computer systemPull and print electronic condition reports. Provide customer with copies as necessary. In coordination with account representative, account operations coordinator, and account specific proceduresPrepare sale vehicle run process including run order, scheduling, notice to customer account, etc.Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicleContact customer coordinators, service vendors and/or account representative when the information is missing or problems occurCommunicate with accounting department in order to balance the sale and perform post- sale invoicing for accounts receivable as neededMaintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing recordsQualificationsHigh School Diploma or equivalent requiredEffective communication and organization skills requiredEffective communication and organization skills requiredCommitment to providing excellent customer service essentialExperience 1 - 3 years of clerical or administrative experience in the automotive industry preferredData entry experience requiredGeneral title experience or knowledge a plusCox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the US with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.Organization:Cox AutomotivePrimary Location:US-TX-Dallas-xxxx W Kiest BlvdEmployee Status:RegularJob Level:Individual ContributorShift:Day Job-Travel:NoSchedule:Full-timeUnposting Date:Ongoing
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